The 5 Forgotten Moves of the 1st 5 Minutes

You can walk into a meeting fully prepared, completely credible, and genuinely valuable, and still lose the room before you say anything that matters. I’ve seen this happen more times than I can count. Over three decades in sales meetings, client calls, front desks, and leadership huddles, the pattern rarely changes. A capable professional arrives […]

049 – The 5 Forgotten Moves of the 1st 5 Minutes

Most conversations are won or lost before the pitch begins. In this solo episode, Bryan Buckley breaks down the 5 Forgotten Moves of the 1st 5 Minutes™: Read the Room, Nail the Name, Ask Curious Questions, Locked-In Listening, and Identify the Problem. You’ll get simple, repeatable skills for sales, customer experience, and leadership that help […]

Humor Seriously [Book Breakdown]

A four-year-old laughs roughly 300 times a day. The average forty-year-old needs about ten weeks to match that number. Nobody sat us down and told us to stop. There was no memo and no formal policy. Yet somewhere between the playground and the boardroom, most of us arrived at the same unspoken conclusion: people who […]

047 – Humor, Seriously [Book Breakdown]

In this episode, Bryan Buckley does another Book Breakdown, this time on Humor, Seriously by Jennifer Aaker and Naomi Bagdonas. Most professionals think being serious shows competence, but the research says the opposite: humor works as a Click Accelerator that makes you seem more confident, competent and trustworthy in the 1st 5 Minutes™. You don’t […]

Mastering the Basics of Rejection, Questions, and Persuasion in Business

A few years back, I sat across from a young sales rep after a keynote who told me something I still think about. He said, “I know all the techniques. I’ve read the books. I still don’t know why I’m not closing.” I asked him one question: “What did the last three people you talked […]

046 – Interview Mashup: Session Two

In this episode, we’ve mashed up the best moments from four powerhouse conversations — Alan Stein Jr. on mastering the basics and navigating life’s “next plays,” Andrea Waltz on reframing rejection and following up without fear, J.R. Briggs on asking better questions, and Joshua Bandoch on the real mechanics of persuasion. Together they reveal a […]